就業機會
就業機會
澳門旅遊塔會展娛樂中心由澳門旅遊娛樂股份有限公司全資擁有，並由信德集團有限公司管理及營運。
我們的成功全賴員工的奉獻、努力和團隊精神。因此，我們努力營造一個和睦、安全、舒適的工作環境，幫助員工提升個人能力及技能。
Responsibilities
• Developing and implementing a strategic plan that aligns with the organization’s mission and goals, and ensures that the organization is well-positioned to achieve its objectives;
• Overseeing the organization’s finances, including budgeting, forecasting, and financial reporting;
• Ensuring that the organization is operating within its budget and that financial resources are being used effectively and efficiently;
• Staff management: recruitment, hiring and managing staff, ensuring that they have the skills and resources they need to be successful, and providing regular feedback and coaching to help them grow and develop;
• Building and maintaining strong relationships with the organization’s board of directors, ensuring that they are well-informed about the organization’s activities and progress, and working closely with them to provide governance and oversight.
Requirements
• Bachelor or master’s degree in relevant field such as business administration, non-profit management, or event management;
• Minimum 5-10 years of experience in a leadership role in a non-profit organization;
• Strong financial management skills, including budgeting, forecasting and financial;
• Strong leadership skills, including the ability to motivate and inspire staff;
• Excellent communication skills, both of written and verbal, and the ability to effectively communicate the organization’s mission, goals, and activities to a wide range of audiences.
Responsibilities
• Work directly with confirmed event guests/organizers and achieve defined objectives & financial targets of the event, including identifying event growth opportunities;
• Responsible for overall event profitability with good understanding of profit margins and expenses;
• To capture intricate event details and requirements in a clear, concise and effective manner that meet or exceed clients’ expectation;
• Responsible for balancing client needs with the achievability of event logistics and venue standards;
• Responsible for problem solving and resolve conflict among fulfillment teams, clients, suppliers, etc.;
• Ensure client deadlines are communicated and met including but not limited to payment schedules, event details and final guaranteed attendance;
• Ensure event planning guidelines and safety regulations are communicated in advance of the event;
• Communicate with the sales and business development team to ensure all pertinent event information is seamlessly transitioned;
• Performs other duties as assigned to meet business needs.
Requirements
• Bachelor degree in Business, Hotel, Tourism or Events Management;
• At least 3 years’ experience in event management in a large-scale convention venue or similar;
• Strong verbal and written communication skills to deal with different audiences and both of internal and external stakeholders;
• Strong problem-solving skills, ability to effectively manage multiple tasks simultaneously, function well under pressure, delegate effectively, ability to remain positive and constructive under stress;
• Good at computer skills and software, including Microsoft Word and Excel; Sales Force knowledge a plus;
• Fluent in written and spoken English, Cantonese and Mandarin.
Responsibilities
• Provide travel information and recommend on famous travel spots to the tourists;
• Reconfirm the travel agency faxes at T1 Ticketing counter;
• Promote and upsell AJ and F&B packages to guests;
• Assist foreign travelers to take suitable transportation to their destinations;
• To answer hotlines and any inquiry from public on the phone;
• Greet and escort VIPs and business groups for site inspection of the Tower;
• Assist to hold lift or to escort VIP guests when required;
• Try to solve the guest complaints or report to Senior Guest Services Supervisor for assistance.
Requirements
• Bachelor Degree or above;
• 1 year relevant experience preferable;
• Fluent in spoken English, Cantonese & Mandarin;
• Shift duty required.
Responsibilities
• Ensure the safety and well-being of all personnel and property; develop, implement and update safety policy and emergency handling procedure;
• Oversee food safety and hygiene standards in all outlets;
• Provide training in fire prevention, fire drills, fire extinguishers, food safety and occupational health, etc.;
• Conduct risk assessments and safety audits to identify hazards; investigate incident and provide report and recommendations on preventive and improvement measures;
• Provide reports, maintain accurate records and documentation related to safety activities, inspections and training sessions;
• Stay updated on safety trends and regulations, recommending improvement;
• Comply with Group’s ESG objectives;
• Administer contracts related to safety services and maintenance;
• Ensure compliance with safety codes in construction, renovation projects and laws in Macau;
• Regularly communicate safety matters to management and collaborate with department heads to promote safety and health issues within Macau Tower;
• Coordinate with local officials concerning fire, safety and food hygiene issues;
• Serve as part of the Emergency Response Team during typhoons and emergencies.
Requirements
• Bachelor’s degree in Fire Safety Management or Food Hygiene Management;
• Relevant professional qualifications are a plus;
• 3-5 years of experience in fire safety or food hygiene management;
• Ability to respond to emergencies;
• Good understanding of safety and food hygiene rules and standards;
• Knowledge of fire safety equipment and systems;
• Skill in conducting risk assessments and creating safety plans;
• Familiarity with fire safety software and tools.
Responsibilities
• Develop and implement comprehensive marketing and revenue strategies aligned with the company’s goals.
Conduct thorough market research to identify trends, customer preferences, and the competitive landscape to inform marketing initiatives.
• Enhance and maintain the Skypark brand identity, ensuring consistency across all marketing channels and materials.
• Develop pricing strategies and revenue management techniques to maximize profitability across all adventure tourism offerings.
• Oversee relationships with external marketing agencies, ensuring alignment with Skypark’s brand objectives and effective execution of campaigns.
• Create and oversee integrated marketing campaigns that promote Skypark’s experiences through digital, social media, and traditional advertising.
• Collaborate with the Skypark sales team to build and manage relationships with the Macau Tower sales and marketing teams, local businesses, tourism boards, and travel agencies.
• Monitor and analyze marketing performance metrics, adjusting strategies as needed to meet revenue targets and improve ROI.
• Report actionable insights and suggestions to the Group Marketing Manager.
• Lead and mentor the marketing and revenue management teams, fostering a collaborative and high-performance work environment.
• Develop and manage the marketing budget, ensuring effective allocation of resources to achieve marketing and revenue goals.
• Ensure marketing practices adhere to best-practice methods and remain updated with emerging technologies and platforms.
• Implement strategies to enhance customer experience and engagement, leading to increased loyalty and repeat visits.
Requirements
• Bachelor’s Degree in Tourism Marketing and Revenue Management or Business Management.
• At least 10 years of experience in the marketing field, with at least 5 years in a senior management role and campaign management in sizable companies.
• Experience in digital and print marketing, as well as social media marketing.
• Proven ability to plan and manage budgets.
• Understanding of adventure tourism and hospitality market dynamics.
• Knowledge of pricing strategies and revenue optimization techniques.
• Familiarity with brand management principles and practices.
• Ability to develop and implement long-term marketing strategies.
• Proficient in analyzing data and metrics to inform decision-making.
• Strong verbal and written communication skills for effective collaboration.
• Ability to lead and motivate cross-functional teams.
• Capable of managing multiple projects and campaigns simultaneously.
• Strong ability to establish and maintain partnerships with stakeholders and agencies.
工作職責
1. 為賓客提供優質的餐飲服務
2. 以熱誠及有禮的態度接待賓客並端送食物及飲品
工作要求
1. 至少一年餐飲工作經驗(具有宴會餐飲經驗者優先考慮)
2. 有團隊合作精神及對客戶服務工作有熱誠
3. 能同時處理多樣工作，主動及能獨立工作
4. 能操流利廣東話或普通話
我們為僱員提供長遠的事業發展、具優厚的薪酬及完善的福利。請將履歷連同近照及要求待遇，透過以下方式提交至：
人力資源部
郵寄：澳門觀光塔前地，澳門旅遊塔會展娛樂中心，集團人力資源部
電話：(853) 2896 8963
電郵：recruitmacau@shuntakgroup.com
備註：
- 請註明所應徵職位及編號
- 申請人所提供之個人資料只作招聘用途